SB124: AN ACT relating to public agency telecommunications.

Legislative Summary

Create a new section of KRS Chapter 61 to define "public agency"'; require public agencies to establish procedures for incoming calls; require the procedures to include a public agency's telephone lines be answered within 10 rings and any public agency's telephone system software allow for callers to speak to a live person during regular business hours; require the procedures to be met unless compliance would require overtime or compensatory time; allow the judicial branch of state government to establish procedures for incoming telephone calls.